Pj777 Privacy Policy

Pj777 (https://pj777.fun) is a trusted online gaming and betting platform built specifically for Bangladeshi users. Our Privacy Policy ("Policy") explains how pj777 collects, uses, stores, and protects your personal information.

This Policy applies to pj777's website, mobile application, and all our digital services. It is in effect whenever you register on our platform, play games, make a deposit or withdrawal, or contact our customer support.

We believe transparency is the foundation of trust. We want you to know exactly what we do — and do not do — with your data. At pj777, your Privacy Policy Protecting you is our foremost responsibility.

Pj777 only collects information that is necessary to provide our services properly. A detailed breakdown of what we collect is below:

Information collected at registration:

• Full name and date of birth
• Mobile number and email address
• Residential address (district and division)
• Preferred username and password (encrypted)

Information collected during KYC verification:

• National ID number or passport number
• ID document photo (front and back)
• Selfie or live photo verification

Transaction Information:

• Deposit & withdrawal history
• Payment method type (bKash/Nagad/Rocket number, partially masked)
• Transaction date, time, and amount

Automatically collected technical information:

• IP address and approximate location
• Device type, operating system, and browser
• Page visit logs and session duration
• Usage data collected via cookies and tracking pixels

Pj777 uses your information solely for the purposes listed below. We never use your personal data for unauthorized or additional purposes.

• Account management: For registration, login, identity verification, and account security.
• Transaction Processing: For processing deposits and withdrawals.
• Customer Support: To respond to your questions, complaints, and support requests.
• Promotions & Bonuses: To show you relevant offers based on your preferences and gaming activity.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To meet legal reporting obligations to relevant authorities.
• Service Improvement: To improve platform performance and enhance the user experience.
• Responsible Gaming: To identify problem gaming behaviour and provide appropriate support.

We treat your personal information with the strictest confidentiality. However, data may be shared in the following limited circumstances:

• Payment Processor: To process payments via payment gateway services such as bKash, Nagad, and Rocket. Only the minimum necessary information is shared.
• Game Provider: Game providers contracted with us may receive limited data necessary for game operation.
• Legal Authorities: We may be required to share information under legal obligations arising from court orders or government investigations.
• Fraud Prevention Agency: In cases of suspected financial fraud or money laundering, relevant information may be shared with the appropriate authorities.

When sharing data with any third party, we ensure they adhere to equivalent privacy standards. All parties contracted with us are bound by data protection agreements.

Pj777's website and app use various types of cookies — small text files stored on your device that help improve your experience.

You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may affect login functionality and core services.

Pj777 does not retain your data longer than necessary. Retention periods are determined by data type:

• Account information: For the duration your account is active and, after closure, up to a maximum of 5 years।
• Transaction Records: Financial regulatory obligations 7 years।
• Customer Support Logs: After the issue is resolved 2 years।
• Cookie Data: By cookie type (see table above).
• Inactive Accounts: You will be notified by email before your account is deleted following 12 months of inactivity.

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be linked to any individual.

As a pj777 member, you have full control over your own data. Your rights are detailed below:

The pj777 platform uses certain third-party services to help enhance the overall user experience. Using these services may involve limited sharing of technical data.

• Payment Gateway: Transaction data is shared with mobile banking services such as bKash, Nagad, and Rocket. Each of these services operates under its own privacy policy.
• Game Software Provider: We work with international game providers for Live Casino and slots games. In such cases, only the gaming ID and bet details are shared — never personal identity information.
• Web Analytics: Analytics tools are used to monitor platform performance. All data collected through these tools is fully anonymized.
• Cybersecurity Services: We have agreements with security firms for DDoS protection and firewall services.

Please note that all third parties contracted with pj777 are required to comply with strict data protection standards. They may not use your information for their own purposes.

Pj777 is an adults-only service. We strictly prohibit registration and participation by anyone under the age of 18.

• Age is verified at registration and users must confirm they are 18+.
• We do not knowingly collect data from anyone under the age of 18.
• If we are notified that a minor has created an account, we will immediately disable that account and delete all associated data.
• If parents have concerns [email protected]- You can reach us here.

Pj777 reserves the right to update this Privacy Policy as needed. When changes are made, here is what we do:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Advance notice is sent to your registered email address for any significant changes.
• Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
• For significant changes, a pop-up notice will be displayed at login.

We recommend visiting this page regularly to stay informed of any updates.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated Privacy Team. We take every request seriously.

• General Inquiries: Response within 48 hours.
• Data Rights Requests: Initial response within 72 hours and full resolution within 14 business days.
• Urgent Security Concerns: Response within 24 hours.

Our live chat support is available 24/7. For any urgent issue, reach out to us directly via chat.